Effective Date: March 13, 2026
This Privacy Policy explains how JoomTheme ("we", "us", or "our") collects, uses, and protects personal data when you use https://joomtheme.com (the "Site").
1. Who We Are
JoomTheme operates this website and related services under the JoomTheme brand.
For privacy, support, or legal inquiries, please contact us through our contact page at https://joomtheme.com/contact.
The Site is based in Türkiye and is intended for an international audience.
2. Personal Data We Collect
We collect only the personal data reasonably necessary to operate the Site and provide our services.
Account Registration
When you create an account, we may collect:
- Username
- Email address
Contact Forms
When you contact us through the Site, we may collect:
- Name
- Email address
- Message content
Technical and Usage Data
We may automatically collect limited technical data, such as:
- IP address
- Browser type
- Device information
- Operating system information
- Referring pages
- Basic log, diagnostic, and security data
3. How We Use Personal Data
We use personal data for the following purposes:
- To create and manage user accounts
- To provide access to downloads, updates, and account-related features
- To respond to messages, inquiries, and support requests
- To maintain, secure, and improve the Site
- To prevent spam, abuse, fraud, and unauthorized access
- To comply with applicable legal obligations
4. Legal Bases for Processing
Where applicable under data protection law, we process personal data on one or more of the following legal bases:
- Contract: where processing is necessary to provide an account, downloads, updates, or requested services
- Legitimate interests: for website security, abuse prevention, technical administration, and responding to business or support inquiries
- Legal obligation: where processing is required to comply with applicable law
- Consent: where consent is required by law, including for certain optional technologies or communications
5. Payments
Premium products may be offered through external payment links or third-party payment providers, including providers such as Payoneer.
We do not collect or store full payment card details on this Site. Payment-related data is processed by the relevant third-party payment provider under that provider’s own terms and privacy policy.
6. Sharing of Personal Data
We do not sell or rent personal data.
We may share limited personal data only where reasonably necessary with:
- Hosting providers
- Email or communication service providers
- Security, anti-spam, or technical service providers
- Payment providers, where applicable
- Professional advisers or public authorities, where legally required
7. International Data Transfers
Because the Site may use international service providers, personal data may be processed outside your country of residence.
Where required by applicable law, we take reasonable steps to ensure that appropriate safeguards are in place for international transfers of personal data.
8. Data Retention
We keep personal data only for as long as reasonably necessary for the purposes described in this Privacy Policy, including for security, support, legal, and operational purposes.
- Account data: generally for as long as the account remains active and for a limited period afterward where reasonably necessary
- Contact form messages: for as long as necessary to respond, follow up, and maintain support history
- Technical logs: for a limited period necessary for security, diagnostics, and administration
9. Cookies and Similar Technologies
The Site may use cookies or similar technologies necessary for website functionality, login sessions, security, and user preferences.
If non-essential cookies or analytics tools are used, they will be disclosed and, where required by applicable law, used on the basis of consent.
10. Your Rights
Depending on your location and applicable law, you may have rights including:
- The right to be informed about how your personal data is used
- The right to access your personal data
- The right to correct inaccurate personal data
- The right to request deletion of your personal data
- The right to restrict certain processing
- The right to object to certain processing
- The right to withdraw consent where processing is based on consent
- The right to lodge a complaint with a competent supervisory authority
To exercise any of these rights, please contact us through https://joomtheme.com/contact.
11. Data Security
We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the Internet or method of electronic storage is completely secure.
12. Third-Party Links
The Site may contain links to third-party websites or services. We are not responsible for the privacy practices, content, or policies of external websites.
13. Children’s Privacy
The Site is not directed to children, and we do not knowingly collect personal data from children.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any updated version will be posted on this page with a revised effective date.
15. Contact
If you have questions about this Privacy Policy or how personal data is handled, please contact us via:
JoomTheme
Türkiye
https://joomtheme.com/contact